Trading With TD Ameritrade Just Got Easier

TD AMERITRADE's new Message Center is a new way for TD Ameritrade to communicate with its clients and to send important alerts.

TD AMERITRADE Message Center is a new, secure way for you to communicate with TD AMERITRADE. TD AMERITRADE created this area of TD AMERITRADE Web site to enable TD AMERITRADE clients to receive, reply to and send secure online messages to TD AMERITRADE. It also lets their clients maintain a complete record of all their communications with TD AMERITRADE. The Message Center provides a more efficient way for TD AMERITRADE clients to get answers to their questions, and for TD AMERITRADE to send them information about their respective account from time to time.

How to use the new Message Center

At logon, a TD AMERITRADE client will find the Message Center module in the middle of the home page (Amerivest clients: go to the "Message Center" under Amerivest), and will also see a quick link to it in the navigation at the top of the page. In both locations, the clients can see at a glance how many messages they have and their priority.

Message priority:

An orange triangle with an exclamation point means "Urgent." When it has an "Urgent" message for a client, TD AMERITRADE sends a notice to the client’s personal email that directs him to log on to the TD AMERITRADE account and read the message. Once logged on, TD AMERITRADE immediately shows the "Urgent" message so the client can take action.

The green "i" icon means "Important." TD AMERITRADE also sends a notice to their clients’ personal email when they have an "Important" message. Then the client can simply go to the Message Center and read the message.

The envelope icon indicates normal priority. Again, to view the email, simply go to the Message Center and read the message.

Note: Not all communications are delivered through the Message Center, so please continue to check your personal email for communications from TD AMERITRADE.